Privacy Policy
This Privacy Policy describes how COTTONX collects, uses, and safeguards your personal information when you visit or make a purchase from www.cottonx.in.
- Information We Collect
When you use our Website, we may collect the following types of information:
- Personal Information: Name, email, phone number, billing/shipping address, payment details.
- Order Information: Products purchased, order value, transaction history.
- Technical Information: IP address, browser type, device information, cookies, and browsing activity.
- Optional Information: Feedback, reviews, or survey responses.
- How We Use Your Information
We use the collected information for purposes including:
- To process and deliver your orders.
- To communicate with you about orders, returns, and customer service queries.
- To send promotional emails, offers, and newsletters (you can opt-out anytime).
- To improve our Website, product selection, and customer experience.
- To detect, prevent, and investigate fraud or misuse.
- Sharing of Information
We respect your privacy and do not sell or rent your information. However, we may share your data with:
- Delivery Partners: To ensure order fulfillment.
- Payment Gateways: For secure payment processing.
- Service Providers: For marketing, analytics, or IT support.
- Legal Authorities: When required by law or to protect our rights.
- Data Security
- We use industry-standard encryption and security practices to protect your data.
- Sensitive details such as payment card information are handled only by certified payment gateways.
- While we take strong precautions, no online transmission can be guaranteed 100% secure.
- Cookies & Tracking
- Our Website uses cookies and similar technologies to improve your shopping experience.
- Cookies help us remember your preferences, recommend products, and analyze website performance.
- You can disable cookies in your browser settings, but some features may not work properly.
- Your Rights
As a user, you have the right to:
- Access and update your personal information.
- Request deletion of your data (subject to legal & transactional obligations).
- Opt-out of promotional communications anytime by clicking the “Unsubscribe” link in emails.
- Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites.
- Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
- Updates to Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Website with the effective date mentioned at the top.
- Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Email: info@cottonx.in
Phone: +91-XXXXXXXXXX
Address: Kolkata
